SHIPPING & RETURNS
SHIPPING POLICY
Most HANDMADE BY VLUVV designs are made to order unless otherwise stated in the item description. We offer free USPS First-Class shipping on all orders over $75 in the United States. At this time we do not offer international shipping.
* All shipping times are approximate.
* Please allow 5-10 business days for shipping.
* Business days are Monday through Friday, excluding holidays.
RETURN & EXCHANGE POLICY
HANDMADE BY VLUVV does not accept any returns or exchanges unless the item arrived defective. If this is the case please email us at handmadebyvluvv@gmail.com right away. Please be as descriptive as possible and attach photos. We will determine the course of action on a case-by-case basis. Item must be returned in new and resaleable condition. Any shipping charges incurred will be the customer's responsibility.
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NOTE: For your security, please use an insured courier (USPS Parcel Post, FedEx, UPS) and retain your receipt. HANDMADE BY VLUVV is not responsible for items damaged or lost in transit.